Payment options
Pay with Klarna
Choose Klarna at checkout.
Get 30 days to pay
Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply.
Split your purchase into 3 interest-free instalments with Klarna
Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply.
How it works
Three steps at checkout
- 1
Shop what you love and choose Klarna at checkout.
- 2
Select your preferred payment option and complete your purchase.
- 3
Use the Klarna app to manage payments and track deliveries.
Manage payments with the Klarna app
Get due date reminders, track deliveries, and manage all your Klarna purchases in one place.
Download the appSecurity you can trust
Klarna provides built-in security for your money and data, with advanced fraud prevention and 24/7 support.
Learn about securityGood to know
Common questions about Klarna
Who can use Klarna?
To use Klarna at KneePillow you must be a UK resident, at least 18 years old, have a valid card or bank account, and be able to receive verification codes by text.
Can I change my payment plan?
In some cases you can reschedule through the Klarna app, or by contacting Klarna support.
How do I check my payment schedule?
View your schedule any time in the Klarna app or at klarna.com. You can see upcoming payments, due dates and amounts.
How do I return an item bought with Klarna?
Start with our delivery & returns process, or open a return from your account orders. Then report the return in the Klarna app to pause your payment.
What if I have a problem with my order?
For anything about delivery or the products themselves, contact us directly. For payment issues, contact Klarna. Klarna also offers Buyer Protection.
How do I contact Klarna?
Klarna’s customer service is available 24/7 via chat in the app or by phone.
What happens if I miss a payment?
Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply.
Need more help? Visit Klarna’s Help Centre or download the Klarna app for 24/7 support.
About Klarna
Founded in Stockholm, Sweden, Klarna is one of Europe’s fastest-growing companies and a leading alternative payment provider.
Over 147 million people worldwide use Klarna at more than 400,000 online stores, including KneePillow.
Learn more about KlarnaPlease spend responsibly
Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply.
View Klarna’s Terms & ConditionsQuestions about your KneePillow order?
For product questions, delivery issues or returns, contact us directly. For anything about a Klarna payment, Klarna’s own support handles it fastest.