Contact information
KneePillow is a trading name of AFA Ecommerce Limited.
Want to send us a message? Visit our Contact Us page, which has a contact form.
How to reach us
| Channel | Details |
|---|---|
|
sale@kneepillow.co.uk Reply within 24 hours |
|
| Phone |
+447441395503 Mon–Fri, 9:00am – 5:00pm GMT |
| Contact form |
Contact Us form Reply within 24 hours |
Customer service hours
| Days | Hours |
|---|---|
| Monday – Friday | 9:00am – 5:00pm (GMT) |
| Saturday – Sunday | Closed |
Customer service replies during the hours above. Order processing and estimated delivery dates follow our Shipping Policy.
Registered office
AFA Ecommerce Limited
15 Hanover Square
6th Floor, Lion Suite
London, England W1S 1HS
Please do not send returns to this address. Start your return through the returns portal to receive the correct UK warehouse address.
Registered company
| Detail | Value |
|---|---|
| Registered name | AFA Ecommerce Limited |
| Trading name | KneePillow |
| Company number | 11688147 |
| VAT number | GB440399294 |
| Registered in | England and Wales |
Need a quick answer?
Most questions about delivery, orders and products are answered instantly in our FAQ page.
Last updated: 10 September 2026